FAQ

Where are the beads?! How can I purchase?

New work is created in collections, which are launched right here, in the SHOP section, about every two months. Shop updates are scheduled (day/time) and new work sells out quickly- often in minutes or hours of being posted. In between shop updates, expect a fairly empty shop. New work sneak peeks and photos of in-progress works can be viewed on social media. 

To get notifications regarding shop updates, sign-up to receive email newsletters and follow along on Facebook and Instagram @kylieparry. 

Previous designs and collections can be viewed on the PORTFOLIO page. Items in the portfolio section are not currently for sale. 

 

Why shop updates?

Shop updates, as compared to always having a fully stocked shop, are a reflection of my time contraints as a working MAMA. :) 

Shop update TIPS:

Create and sign-in to your account before the shop update begins. You can create an account after/during your initial purchase. 

Items are not secured by adding them to your cart! Payment must be completed.

If you shop at the collection launch, purchase in order of items most wanted!

Make multiple smaller orders vs. one larger order. Transactions are combined and shipping overages are refunded (minus a small charge to cover PayPal fees)! Please see below for additional details on shipping refunds. 

Insider tip! Previous stock gets discounted before a new collection launch! Check out the sale section.

 

Do you accept custom orders?

Currently I am unable to accept custom orders. I always accept suggestions and feedback! Drop me a line! Knowing what folks are interested in helps me plan future collections. 

 

How can I pay?

PayPal is our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Multiple orders placed will be combined for shipping. Shipping overages will be refunded MINUS .30 per refunded transaction AND 2.9% of the refunded total. This policy is in response to a change in paypal's refund policy. Cancelled orders will also incur these fees. 

 

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

 

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.